A balanced approach
to cosmetic medicine.
At UP®, cosmetic medicine is viewed in the context of your skin health, hormonal health, facial structure, balance and wider goals — not as a treatment or concern in isolation.
We draw on expertise across injectables, skin and laser within the wider UP® clinical team, with medical oversight and clinical governance built into how we work.
Start with what
you’re noticing.
You don’t need to know which treatment you need before you come in. Start with what you’re noticing, and we can work through the options from there.
Start with the concern. We’ll help you work through the options.
If you already know
what you’re looking for.
Some clients come to us with a treatment already in mind. Explore our core cosmetic medicine treatments below, or start with a consultation if you’d like help deciding what fits your goals.
Anti-wrinkle treatment
Treatment of facial movement, expression lines and areas where muscle activity influences balance or brow position.
XEOMIN® · BOTULINUM TOXIN TYPE AProfhilo®
Injectable hyaluronic acid treatment designed to support hydration, elasticity, skin quality and tissue remodelling.
BIOREMODELLING · HYDRATION · SKIN QUALITYSkin boosters
Injectable treatments designed to support hydration, texture and overall skin quality from within.
NCTF® 135 HA · HYDRATION · SKIN QUALITYDermal filler
Used selectively where additional structure, proportion or volume can contribute to the overall result.
STRUCTURE · PROPORTION · VOLUME
One goal.
More than one way
to get there.
Look at the whole picture
Skin health, hormonal health, facial structure, movement, balance and what you want to achieve all help shape the plan.
Draw on the right expertise
We bring together expertise across injectables, skin, laser and the wider UP® team, with ongoing input from our medical team to inform assessment and treatment planning from the outset.
Build around your priorities
Treatment decisions begin with what matters to you, then the plan is shaped around the factors identified in assessment.
Work within clinical governance
Medical oversight, documented protocols and clear clinical pathways sit behind the service from consultation through treatment and review.
A good treatment starts with understanding what is driving the change.
Skin quality, movement, structure, volume and hormonal change can overlap. The treatment plan begins by identifying which factors matter most — then deciding what to address first.
Sometimes it’s
not one thing.
A change in appearance can reflect more than one factor — skin quality, movement, volume, structure, hormonal change, or the way those things interact.
The important part is working out what is contributing most, because that shapes the treatment plan.
Why clients choose UP®
Cosmetic medicine works best when good judgement, appropriate treatment options and strong clinical systems sit around the person — not the procedure.
A wider clinical perspective
We consider skin health, hormonal health, facial structure, movement, balance and your wider goals rather than treating one concern in isolation.
Expertise that works together
Our injectable treatments are informed by a shared understanding across skin health, facial structure, movement, laser, brows, lashes and SPMU.
Different perspectives contribute to assessment and treatment planning from the outset, so every treatment is considered as part of the whole picture — your priorities, your longer-term goals and how the plan can evolve with you.
Clinical care that can evolve with you
Experienced practitioners work within medical oversight, documented protocols and clinical governance, with treatment reviewed and adjusted as your priorities, skin and response change.
Start with the
conversation.
You don’t need to arrive with a treatment plan. The first step is understanding what you’ve noticed, what matters to you and what may be contributing to it.
Understand what you’re noticing.
We’ll discuss your concerns, goals, health, skin and previous treatment experience, and assess the factors that may be influencing what you see.
Open communication gives us the clearest starting point.Build the treatment plan together.
We’ll explain the options, what each can contribute, and how different approaches can be sequenced or combined. Together, we can shape a plan around your specific needs, priorities and longer-term goals.
Your priorities guide the plan.Let the plan evolve with you.
Treatment is reviewed as your response, skin and priorities change, so the plan can be adjusted over time and continue to reflect what matters to you.
Review is part of the process.
Movement, softened.
Expression, still yours.
Anti-wrinkle treatment uses botulinum toxin type A to temporarily reduce selected muscle activity where movement contributes to lines, heaviness or facial imbalance. At UP®, we primarily use Xeomin®, with treatment planned around your anatomy, movement and goals.
Xeomin® product information ↓Frown lines, forehead lines, crow’s feet, brow position and other areas where facial movement is contributing to the concern you are noticing.
Treatment is planned selectively around your facial anatomy, expression and movement, with the aim of softening the concern while preserving natural expression and character.
Xeomin® contains botulinum toxin type A without accessory complexing proteins. Product choice and treatment planning remain clinical decisions based on your assessment and individual needs.
Bioremodelling for hydration,
elasticity and skin quality.
Profhilo® is an injectable hyaluronic acid treatment designed to support hydration, skin quality and tissue remodelling.
Profhilo® product information ↓Dehydration, crepey texture, loss of elasticity and skin that feels less firm, smooth or resilient than it used to.
Profhilo® can form part of a broader skin-quality plan where the goal is to support hydration, elasticity and tissue quality, either on its own or alongside complementary skin treatments.
A course of two treatments is commonly recommended initially, followed by maintenance according to your response and goals.
Hydration, texture
and support from within.
Skin boosters are injectable treatments focused on hydration, texture and overall skin quality. At UP®, NCTF® 135 HA is one of the options we use to support skin that feels less smooth, luminous or refreshed.
NCTF® 135 HA product information ↓Dehydration, dullness, fine texture changes and skin that feels less smooth, luminous or refreshed.
Skin boosters can be used as part of a wider skin-quality plan, selected according to your skin, priorities and the outcomes we are working towards.
NCTF® 135 HA combines hyaluronic acid with a complex of ingredients selected for skin-quality treatment.
Structure, proportion
and balance.
Dermal filler can be used selectively to support structure, restore volume or improve proportion where those changes contribute to the concern you’re noticing.
Changes in facial volume, proportion, contour or balance, including areas such as the cheeks, chin, jawline and lips where appropriate.
Filler is one of the tools available within the wider treatment plan. The amount, placement and product choice are guided by your anatomy, priorities and the result you want to achieve.
Treatment can be staged and reviewed over time, allowing us to refine the plan as your response, priorities and longer-term goals evolve.
Treatment planning is about placement,
movement and balance.
Anatomy, muscle strength, movement pattern, previous treatment and the result you want all influence the plan. The amount of treatment used is only one part of that decision.
Treatment planning takes account of how the face moves, how strongly particular muscles contribute to the concern, and how different areas work together. In some clients — including many men — stronger muscle activity can be an important part of that assessment.
The same concern does not always call for the same approach. Two people may both want to look less tired, less tense or more refreshed, but the treatment plan may differ depending on structure, movement, skin quality and what they want to preserve.
We focus on achieving the result in a way that still feels like you. That means thinking carefully about placement, balance and expression — not simply treating to a formula.
Your questions, answered
Clear information helps you understand the options available, how different treatments work and how we decide what may be most relevant to you. These answers cover treatment choices, skin quality, clinical governance and the injectable products used at UP®.
Treatment choices
Understand how anti-wrinkle treatment, dermal filler, skin boosters and bioremodelling differ — and how we decide which approach may be relevant.
What’s the difference between anti-wrinkle treatment and dermal filler?
They do fundamentally different jobs.
Anti-wrinkle treatment uses botulinum toxin type A to temporarily reduce selected muscle activity. It is particularly useful where movement is contributing to frown lines, forehead lines, crow’s feet, brow position or other movement-related concerns.
Dermal filler is used to add or restore volume, support structure or alter proportion. It can be useful where the concern relates to areas such as the lips, cheeks, chin, jawline or changes in facial volume.
Sometimes one is clearly the appropriate tool. Sometimes movement, structure and skin quality are all contributing to what you are noticing, which is why we assess the face rather than automatically matching one concern to one product.
What’s the difference between skin boosters, bioremodellers and Profhilo®?
They overlap in that they are injectable treatments used to improve aspects of skin quality, but they are not interchangeable.
Skin boosters generally focus on hydration and skin quality through small amounts of injectable product placed through the treatment area.
Bioremodelling treatments such as Profhilo® use hyaluronic acid in a different formulation and treatment pattern, with the aim of improving hydration, firmness and tissue quality rather than creating conventional filler-like volume.
The right choice depends on what is happening in the skin and what you are trying to improve — hydration, texture, laxity, resilience or a combination of these.
How is Profhilo® different from NCTF® 135 HA?
They are both used when improving skin quality is the goal, but they are different treatments.
Profhilo® contains high- and low-molecular-weight hyaluronic acid and is used for laxity remodelling and skin-quality improvement. It is generally delivered using a small number of specific injection points.
NCTF® 135 HA is a skin booster containing hyaluronic acid within a broader formulation and is delivered more diffusely through the treatment area. It is used where hydration, texture and overall skin quality are the focus.
Neither is simply “better”. They address skin in different ways, and one may make more sense than the other depending on what we see and what you want to improve.
Can dermal filler be dissolved?
Hyaluronic-acid dermal filler can generally be dissolved with hyaluronidase when clinically appropriate.
That does not mean every injectable product can be dissolved, and it is important to establish exactly what product was used, where it was placed and what concern is being addressed before treatment.
If the filler was placed elsewhere, bring any information you have about the product and treatment with you.
Can injectables be combined with skin, laser or other treatments?
Yes. In fact, being able to bring different areas of expertise together is central to how we approach treatment at UP®.
A concern rarely has to be viewed through the lens of a single treatment. Facial movement might be addressed with anti-wrinkle treatment while pigmentation, texture or skin quality is treated separately. Brow balance may involve both muscle movement and SPMU. More complex scars may draw on nurse-led treatment, microneedling, laser and other skin treatments at different stages.
Because injectables, skin, laser, brows, lashes and SPMU sit within the same wider team, we can start with the outcome you want and ask which treatment — or combination of treatments — is best suited to achieving it.
The plan follows the goal, rather than being built around a product or modality.
Do I need to know which treatment I want before I book?
No.
You are equally welcome to arrive knowing exactly which treatment you want to discuss or simply knowing what has been bothering you.
Bring what you have read, what someone has recommended, the treatment you have been curious about or the change you cannot quite describe. We can work through what is relevant from there.
What if my concern is asymmetry rather than wrinkles?
Asymmetry deserves to be assessed in its own right.
We look at facial structure, brow position, muscle movement, previous treatment and the way different parts of the face relate to one another. Treatment may involve anti-wrinkle treatment, filler, brow or SPMU work, another modality, or sometimes a combination.
The aim is not to make both sides mathematically identical. It is to understand what is creating the imbalance and decide what would make the most useful difference.
Why can my skin suddenly feel different?
Hormonal changes can affect hydration, elasticity, pigmentation, sensitivity, breakouts, redness and facial hair — and can change the way your skin behaves surprisingly quickly.
Sometimes a routine or treatment plan that worked extremely well five or ten years ago simply needs to evolve with you.
Safety & clinical governance
How injectable treatment is delivered at UP®, who performs it, and the medical oversight and escalation pathways that sit behind the service.
Does UP® have medical oversight?
Yes. Medical oversight is an integral part of UP®’s clinical governance framework, with supervising medical practitioners available to support our treating nurses and provide escalation when required.
Who performs injectable treatments at UP®?
Cosmetic injectable treatments are performed by appropriately trained registered nurses working within UP®’s clinical governance and medical-oversight framework.
The wider team also includes practitioners working across skin, laser, brows, lashes and SPMU, allowing relevant expertise to be brought into the treatment plan where useful.
What happens if there is a clinical concern or complication?
Injectables and advanced aesthetic procedures at UP® are delivered within documented protocols, defined scopes of practice and structured escalation pathways.
Our governance model provides clear clinical accountability, medical oversight and ongoing quality review. Our treating nurses have 24/7 access to supervising medical practitioners for immediate escalation where required, including adverse events or other clinical concerns.
Where further medical assessment, treatment or specialist involvement is appropriate, this can be escalated through the relevant clinical pathway.
Are there medications or medical conditions I need to tell you about?
Yes.
Please tell us about medications, allergies, previous injectable treatments, significant medical conditions, autoimmune conditions, bleeding or clotting issues, active infection, recent procedures and anything else that may affect treatment suitability or healing.
Some factors may change the treatment plan or mean treatment should be deferred. If you are unsure whether something is relevant, please get in touch before your appointment and the clinical team can advise you.
Can I have cosmetic injectables while pregnant or breastfeeding?
Some of the products we use specifically list pregnancy and/or breastfeeding as contraindications or cautions, so please contact us before booking treatment if you are pregnant, breastfeeding or planning a pregnancy.
We can still discuss your concerns and other appropriate options if useful.
Products we use
Specific information about Xeomin®, Profhilo®, NCTF® 135 HA and the dermal filler products available at UP®.
Why does UP® primarily use Xeomin®?
Xeomin® is an incobotulinum toxin A formulation that contains the active botulinum neurotoxin without the accessory complexing proteins found in some other botulinum toxin formulations.
Those complexing proteins do not contribute to the therapeutic effect. Published evidence suggests that reducing unnecessary protein exposure may reduce antigenic load and potentially the risk of antibody formation over repeated treatment.
That is one reason we favour Xeomin®, alongside the clinical characteristics of the product. It does not mean resistance is impossible, and product choice remains a clinical decision.
What else should I know about Xeomin®?
Xeomin® is a prescription medicine used for upper facial lines including glabellar frown lines, crow’s feet and horizontal forehead lines.
Xeomin® (incobotulinum toxin) Prescription Medicine for the treatment of upper facial lines: glabellar frown lines, crow's feet round the eyes, horizontal forehead lines. Xeomin® has risks and benefits. Ask your doctor if Xeomin® is right for you (incobotulinum toxin A, purified Botulinum toxin type A 50 Units and 100 Units). For product information check with your doctor or Consumer Medicine Information on www.medsafe.govt.nz. Merz, Sydney. Distributed by Healthcare Logistics, Auckland.
What else should I know about Profhilo®?
Profhilo® is a Class III medical device containing low- and high-molecular-weight hyaluronic acid.
Profhilo® Medical Device Class III. For the redefinition and laxity remodelling where skin laxity is a problem. Profhilo has risks and benefits. Contains low & high molecular weight hyaluronic acid (64mg/2ml). Ask your doctor if Profhilo is right for you. For product information check with your doctor or from product details with the Distributor Healthcare Logistics, Auckland.
What else should I know about NCTF® 135 HA?
NCTF 135 HA is a medical device used in aesthetic treatments. It must be administered by a qualified healthcare professional. Results may vary between individuals. A consultation is required to determine suitability. This product is not a prescription medicine. Use only as directed by your practitioner.
What dermal fillers does UP® use?
Product choice depends on the area being treated, the tissue characteristics and what we are trying to achieve.
UP® has access to hyaluronic-acid dermal fillers including products within the TEOSYAL® range from Teoxane®. We do not structure treatment around selling a particular filler brand; the product is selected as part of the treatment plan.
Teosyal® from Teoxane® Medical Device Class III is a space-occupying supplement to correct skin contour deformities (e.g. wrinkles, folds, scars especially around the eyes). Teosyal® has risks and benefits. Contains Hyaluronic Acid in various volumes with lidocaine 0.3% by mass. Ask your doctor if Teosyal® is right for you. For product information check with your doctor or from the supplier. Distributed by Healthcare Logistics Auckland.
Start with the
conversation.
Whether you already know which treatment you’re interested in or you simply know what you’ve been noticing, we can assess the whole picture and work out what makes sense from here.
Not sure where to start? Tell us what you’ve noticed and we can help you work through the options.